Terms of Service

Welcome to Musenova, your trusted travel agency committed to making your travel experiences exceptional. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing or using our website and services, you signify that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy. If you do not agree with these terms, you should not access or use our services.

2. Modifications to Terms

Musenova reserves the right to amend these Terms of Service at any time. We will notify users of any significant changes via our website. It is your responsibility to review these terms periodically. Continued use of our services following any changes constitutes acceptance of the revised terms.

3. Services Offered

Musenova provides a variety of travel-related services, including but not limited to:

Flight bookings
Accommodation reservations
Travel insurance
Car rentals
Customized travel packages

4. User Responsibilities

When using our services, you agree to:

Provide accurate and complete information during the booking process.
Be at least 18 years old or have the consent of a parent or guardian.
Accept financial responsibility for all transactions made under your name or account.
Promptly review and confirm the details of your reservations.
Comply with all local laws and regulations at your travel destination.

5. Booking Process

When you make a reservation through Musenova, you agree to the following:

All bookings are subject to availability and may require a deposit or full payment at the time of confirmation.
You will receive a confirmation email upon successful booking, which will include important details about your reservation.
It is your responsibility to verify the accuracy of your travel itinerary and communicate any discrepancies to us immediately.

6. Payment Terms

All payments must be made in the specified currency and may be subject to additional fees. We accept various forms of payment, including credit cards and other designated payment methods. You authorize Musenova to charge your selected payment method for all booked services.

7. Cancellation and Refund Policies

Cancellations and refunds are subject to the policies of the individual service providers (e.g., airlines, hotels, etc.). We will assist you in the cancellation process; however, we do not guarantee refunds for any bookings. It is important to review the cancellation policy before confirming your reservation.

8. Travel Insurance

We strongly recommend purchasing travel insurance to cover unexpected events that may affect your travel plans. Musenova does not provide travel insurance but can assist in recommending insurance providers.

9. Travel Restrictions

Travel may be subject to restrictions due to health, safety, or legal reasons. It is your responsibility to comply with all relevant laws and regulations, including visa requirements and local entry policies. Musenova is not liable for any restrictions that may impact your travels.

10. Liability Disclaimer

Musenova acts solely as an intermediary between travelers and service providers. We do not own or operate airlines, hotels, or other service providers. Therefore, you agree that Musenova shall not be responsible for any damages arising from:

Delays, cancellations, or changes to travel itineraries.
Loss or damage to personal belongings.
Injuries sustained during travel.
Financial losses arising from disruption or delays in service.

11. Indemnification

You agree to indemnify and hold harmless Musenova and its affiliates, employees, and agents from any claims, losses, or damages arising from your use of our services, your violation of these Terms of Service, or violation of any rights of another party.

12. Intellectual Property

All content, trademarks, and other intellectual property displayed on the Musenova website are the exclusive property of Musenova or licensed to Musenova. You are prohibited from using, modifying, or distributing any content without our express written permission.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Musenova operates, without regard to its conflict of law principles. Any disputes arising out of or in connection with these terms shall be exclusively resolved in the competent courts of that jurisdiction.

14. Severability

If any provision of these Terms of Service is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be interpreted in a way that best matches the intent of the parties in a valid manner.

15. Entire Agreement

These Terms of Service constitute the entire agreement between you and Musenova with respect to the use of our services, superseding any prior agreements or understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us through our website’s contact form or customer service section. We value your input and are here to assist you in any way possible.

17. Acknowledgment

By using our services, you acknowledge that you have read these Terms of Service and that you understand and accept the terms and conditions outlined above.